Services
20-2 Logistics combines brokerage operations and public-facing tools in one secure platform.
Transportation Management System
Dispatch operations for brokered loads including lifecycle tracking, customer/carrier management, and billing workflows.
Public Load Board
Read-only board for available freight with direct load request intake for carriers.
Claims Management
Done-for-you claims operations with a software portal for intake, tracking, and recovery workflows.
Claims PortalClaims FAQ
What docs are needed?
Typically BOL, signed POD, invoice, photos, and any supporting receipts or approvals.
Typical timeline?
Most claims move through intake, review, negotiation, and resolution over several weeks depending on carrier/customer response times.
What does “no recovery, no fee” mean?
If no money is recovered, you owe no service fee. If recovered, fee is a percentage of recovered amount.
What is the minimum fee?
Minimum fee is configurable per organization, defaulting to $200 (within the $150–$250 policy range).